We specialize in queue management systems and improvements to in-person and remote customer service processes.
We are ready to help companies transform the customer experience during waiting times and the service journey.
Customers can schedule appointments directly from their cell phones, 100% online, without downloading an app or creating complicated accounts.
You choose the method that best suits your audience's profile.
Put an end to long lines at the counter
There are several ways to call the next person in line.
+ efficiency in decision-making
Management Dashboard for:
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Queue management software is a smart solution that will transform your customers' experience.
Learn how it worksNextQS has extremely powerful features and SUPER simple management when it comes to queue management and control.
It allows you to organize customer service according to your business needs, with complete freedom.
Smart check-in, comprehensive reports, integration APIs, webhooks, service policies, users, lead export, SSO, and much more: all just a few clicks away.
Display videos, images, live streams, and information to your customers while they wait in the waiting area.
Track your customers' satisfaction ratings in real time, identify areas for improvement, and increase your efficiency.
100% remote service through integration via Teams, Google Meet, Zoom, and others.
Our consultants will assess the best solution for you and provide specialized technical support to ensure quick and easy implementation.
Uncomplicated, the solution has a simple configuration that can be performed remotely.
The equipment is easy to install and adapts to the layout and infrastructure of your space.
You can set your service SLA, track KPIs generated in real time, or generate peak and efficiency reports.
NextQS collects and organizes all data so you can make informed decisions and further improve your customer service.
With an exclusive configuration tool, you can create simple or complex service policies tailored to the needs of your process.
In addition, our SSO technology allows you to register a large number of employees at once, and profiles can be managed by the system itself, without the need for support.
Our plans are flexible and have no restrictions on the number of queues or agents.
In addition, you choose the one that best meets your service needs, thus ensuring efficiency and control without paying for services you don't need.
We have a highly experienced support and customer service team, ready to offer agile and efficient solutions.
With trained professionals and in-depth knowledge, we guarantee quality support so that your business operates without interruptions and with maximum performance.
We serve clients throughout Brazil and internationally, offering 100% online training and implementation.
Access our case studies and stay up to date with the latest news on queue organization and management.
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How intelligent queue management transforms the customer experience, bringing more autonomy, agility, and transparency to customer service.
With the NextQS system, your company pays based on the volume of calls handled, with no limits on queues, agents, or users.
Another year of partnership with SEBRAE and another outstanding performance at Brazil's largest entrepreneurship fair!
Modernize your customer service and transform your customers' experience with our queue management solution.
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