We are experts in queue management and optimizing both in-person and remote customer service. We help businesses transform the waiting experience into a seamless customer journey.
We are ready to help companies transform the customer experience during waiting times and the service journey.
Customers can schedule appointments directly from their mobile phones, 100% online, without downloading an app or creating complicated accounts.
You choose the method that best suits your audience's profile.
Put an end to long lines at the counter
There are several ways to call the next person in line.
+ efficiency in decision-making
Management Dashboard for:
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Queue management software is a smart solution that will transform your customers' experience.
Learn how it worksNextQS combines powerful features with simple, intuitive management for queue control and customer experience.
It allows you to organize customer service according to your business needs, with complete freedom.
Smart check-in, comprehensive reports, integration APIs, webhooks, service policies, users, lead export, SSO, and much more: all just a few clicks away.
Display videos, images, live streams and information to your customers turning waiting time into a positive experience.
Track your customers' satisfaction ratings in real time, identify areas for improvement, and increase your efficiency.
100% remote service through video calling integration. (Teams, Zoom, Google Meet and others)
Our consultants will assess the best solution for you and provide specialized technical support to ensure quick and easy implementation.
Simple to configure, with fully remote setup and management.
The equipment is easy to install and adapts to the layout and infrastructure of your space.
You can set your service SLA, track KPIs generated in real time, or generate peak and efficiency reports.
NextQS collects and organizes all data so you can make informed decisions and further improve your customer service.
With an exclusive configuration tool, you can create simple or complex service policies tailored to the needs of your process.
In addition, our SSO technology allows you to register a large number of employees at once, and profiles can be managed by the system itself, without the need for support.
Our plans are flexible and have no restrictions on the number of queues or agents.
In addition, you choose the one that best meets your service needs, thus ensuring efficiency and control without paying for services you don't need.
We have a highly experienced support and customer service team, ready to offer agile and efficient solutions.
With trained professionals and in-depth knowledge, we guarantee quality support so that your business operates without interruptions and with maximum performance.
We serve clients throughout Brazil and internationally, offering 100% online training and implementation.
Access our case studies and stay up to date with the latest news on queue organization and management.
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Conheça alguns mitos e verdades sobre organização de filas e saiba como a gestão do atendimento pode ser mais estratégica, previsível e eficiente com o uso da tecnologia.
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Quando o agendamento é desorganizado, o atendimento sofre. Veja como o agendamento online traz controle e previsibilidade.
Mais autonomia, agilidade e transparência: como a gestão inteligente de filas transforma o atendimento.
Modernize your customer service and transform your customers' experience with our queue management solution.
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