Pharmacies

Streamline your queues and surprise your customers withmodern, personalized service.

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Queue management

Transform your customer service journey with a modern and comprehensive solution.

Set service priorities and policies, optimizing operational efficiency and improving the customer experience.

Greater control for your business, less waiting for your customers! Replace your ticket dispenser with the new NextQS queue management software technology.

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Access to the queue

NextQS allows your customers to join the waiting line in a simple and practical way.

Choose the method that best suits your audience's profile and modernize your customer service journey.

Offer your customers greater mobility and confidence from the moment they arrive, ensuring an innovative and positive experience.

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Join the queue via your cell phone by scanning the QR Code

Surprise your customers with a modern and sustainable option!
This NextQS feature allows customers to join the queue by scanning a QR code with their own cell phone, without the need to download apps or print tickets.

Simply make the QR code available at your establishment or on your website, allowing customers to join the queue from anywhere.

Self-service kiosks for printing tickets

Purchase customizable self-service kiosks directly from us, bringing modernity and practicality to your customers and enhancing the service experience.

If you prefer, adapt your own existing equipment to our solution.

Wait and call free of queues

Allow your customers to move freely around the pharmacy while waiting their turn in line, ensuring greater freedom and comfort.

With NextQS, you can reduce waiting times and provide information about estimated service times and position in line, improving the customer experience and satisfaction.

You can also take advantage of digital signage to promote your brand and advertise products and services.

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Messages

Use WhatsApp, SMS, or Telegram to send alerts about the proximity and arrival of the service.

WebApp

Virtual queue that provides real-time queue position and service time estimates, without the need to download apps.

Call via TV

Call the next customer by voice using their password or their name.
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Promote your brand, products, and services while they wait.

Integrated Digital Signage

The exclusive digital signage feature integrated into the call panel allows you to advertise your brand, products, and news while your customers wait to be served, minimizing their perception of waiting time and increasing your sales.

In addition to displaying videos and images, you can share important information with your audience, such as tips and guidance, and even promote your own products and services or those of your partners.

This tool can help you effectively promote special offers at your pharmacy, attracting customers' attention and encouraging them to place additional orders.

All content management can be done remotely and in real time. Just access your account through a browser connected to the internet, and you're ready to go!

Key benefits for your customers and your business

Efficiency

Reduce wait times and improve customer flow, increasing productivity and satisfaction with your service.

Experience

Inform your customer of their position in the queue and estimated wait time directly on their cell phone via the Web App, with real-time monitoring of wait times.

Mobility

Allow your customers to wait their turn anywhere! With the option of messages via WhatsApp, SMS, or Telegram: proximity alerts and arrival alerts!

Communication

Promote your brand, products, and services, display informative content for your customers while they wait for service, reducing their perception of waiting time and maximizing your revenue.

Flexibility

Define policies and priorities according to your type of service.

Choose the ideal ecosystem for your business.
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Reports

Collect important data on operational efficiency and facilitate decision-making with comprehensive reports. Monitor peak times, queue lengths, and average wait times in real time.

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Download our digital material!

Surprise your customers!

Organize your customer service and transform your customers' experience with the best queue management software for pharmacies.

Join NextQS and discover a world without queues.
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Email

comercial@nextqs.com

Brazil

Phone: +55 (11) 2842-6711

Portugal

Phone: +351 960 344 997
(Call to national mobile network)

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