Hospitals, clinics, and laboratories

Optimize queue management and impress your patients with
, a simple yet powerful system.

Hospitals, clinics, and laboratories

Optimize queue management and impress your patients with a simple yet powerful system.

Queue management

Set exclusive service priorities and policies according to your business needs and service flow.

Monitor service journey KPIs in real time and increase your operational efficiency.

Provide the best experience for your patients with a user-friendly and innovative system.

And use digital signage to entertain and inform patients, minimizing their perception of waiting time.

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Joining the Queue

Allow your patient to join the waiting list in an easy and innovative way, through a user-friendly and comprehensive interface.

With the multiple queue feature, it is possible to join more than one queue and continue progressing in another without losing your place.

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Access the queue by scanning the QR Code

Your patients can join the queue via QR Code using their own cell phones, without the need to download apps or print passwords.

Make the QR Code available at the entrance to your establishment or on your website, enabling remote queue entry.

Reception with or without password printing

Define an ideal method: by printing tickets or adding patients to the queue by name, avoiding the use of paper or printer costs, as well as personalizing service.

Our application works on tablets, smartphones, or computers.

self-service kiosks for printing tickets

Purchase customized self-service kiosks directly from us or reuse your own existing equipment.
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Offer your audience a simple and functional solution, enabling more organized and reliable queues.

Wait in line and call

Offer your patients a more relaxed and organized wait, with real-time information on their position in the queue and the estimated wait time for service.

Ensure greater comfort and mobility during the wait and take advantage of digital signage to display information and entertainment to your patients while they wait, minimizing their perception of wait time.

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Messages

Alerts via WhatsApp, SMS, or Telegram about proximity and arrival of service.

WebApp

Virtual queue that provides real-time queue position and service time estimates, without the need to download apps.

Call via TV

Call the next person in line by their ticket number or by the patient's name, personalizing your service.

Integrated digital signage

Our digital signage feature, integrated into the call panel, allows you to display content while your patients wait for their appointment, minimizing their perception of waiting time.

In addition to displaying videos and images, you can share important information with your audience, such as health tips, awareness campaigns, medication guidelines, and prevention recommendations. You can also promote your own products and services or those of your partners.

This tool enables clear and effective communication with your patients and visitors, thereby improving their overall experience and satisfaction with the service.

Our solution allows remote content management in real time from anywhere. Simply access your account through a browser connected to the internet.

Key benefits for your business

Efficiency

Organize waiting lines and improve the quality of your service, optimizing resources and increasing operational efficiency.

Comfort

Patients can track their position in the queue directly from their smartphone via a web app, with real-time monitoring of waiting times.

Communication

Display entertainment and informational content for your patients while they wait for their appointment and reduce their perception of waiting time.

API

Integrate your systems, ERP, BI, and electronic medical records directly into NextQS through our APIs at no additional cost. We provide complete integration documentation and a support team.

Customization

Set policies and priorities according to your service flow needs. Enable call forwarding, callbacks, direct calls, and multiple queues.
And manage everything remotely.

Strategic data

Collect important data on operational efficiency and facilitate decision-making with comprehensive reports. Monitor peak times, queue lengths, and average wait times in real time.

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Learn about some applications:

Examples of hospitals, clinics, and laboratories that already use our solution.

's Hospital Village in Barretos

Easy Consultation
Mogi das Cruzes

CPA Radiology
Rio Claro

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Download our digital material!

Improve your efficiency!

Surprise your patients and modernize your care journey with the best queue management solution for hospitals, clinics, and laboratories.
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Come with NextQS and discover a world without queues.

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comercial@nextqs.com

Brazil

Phone: +55 (11) 2842-6711

Portugal

Phone: +351 960 344 997
(Call to national mobile network)

Support

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Hospitals, clinics, and laboratories