Blog

Check out our success stories and stay up to date with the latest news when it comes to queue organization and management.

In-person customer service management
The evolution of customer experience - CX

How intelligent queue management transforms the customer experience, bringing more autonomy, agility, and transparency to customer service.

In-person customer service management
Plans by volume of calls

With the NextQS system, your company pays based on the volume of calls handled, with no limits on queues, agents, or users.

Application and real life
Direct booking by the customer 100% online

100% online reservations to reduce queues, organize flow, and deliver a more fluid experience from the first contact.

Application and real life
NextQS CSAT satisfaction survey

Learn how to measure customer satisfaction with CSAT and turn feedback into real improvements.

Application and real life
New feature: Automatic password retrieval

Less waiting, more agility, and a seamless experience for your customers. Discover NextQS, software that transforms management.

Application and real life
High demand on Children's Day

High demand on Children's Day? Organize queues and streamline service with NextQS, the software that transforms your operation.

Resources
New Online Scheduling Feature for Customers

NextQS offers online scheduling: autonomy for patients, fewer lines, and greater efficiency for clinics, laboratories, and hospitals.

Application and real life
Multiple Queue Feature

With NextQS, your customers can join multiple queues at the same time, reducing waiting times and giving them more freedom when receiving service.

Application and real life
With NextQS, every minute in line is predictable and organized.

Discover how NextQS' Virtual Queue WebApp reduces queues, increases mobility, and improves the customer experience.

In-person customer service management
Efficient service: best practices for organizing queues and reducing waiting times

Organizing queues goes beyond technology: environment, staff, and communication are key to providing fast service.

Application and real life
Learn about the Service Suspension Feature

Interruptions don't have to cause disruption. See how Call Suspension can help your company on our blog.

Application and real life
Fewer lines, more organization: see how to prepare for Father's Day!

Organize lines on Father's Day and avoid chaos: NextQS technology ensures efficiency, shorter waits, and more satisfied customers.

Application and real life
How long are your customers willing to wait for service?

Over 50% of customers give up after waiting 10 minutes. Discover how NEXTQS solves this in practice.

Application and real life
Turn queues into opportunities with NextQS this Merchant Day

Efficient commerce sells more: use NextQS to streamline service and delight your customers.

In-person customer service management
How to boost sales and increase revenue using queue management software

Optimize queues, reduce dropouts, and increase sales with efficient service management.

Application and real life
Predictive analytics: anticipate service peaks and reduce queues efficiently

Anticipate service peaks with predictive analytics and reduce queues with faster, more effective decisions.

Application and real life
NextQS in Educational Institutions: organization and efficiency in student services

NextQS transforms queue management in educational institutions, promoting efficiency, agility, and a better experience for students.

In-person customer service management
How to transform the experience of pet owners and pets at veterinary clinics with NextQS

Discover how NextQS can help transform the customer experience at veterinary clinics.

In-person customer service management
Intuitive interface: why your queue management system needs to be easy to use

How an intuitive interface improves team efficiency and customer experience

Application and real life
NextQS: the solution that adapts to the size and segment of your business.

NextQS: the ideal queue and customer service management platform for businesses of all sizes and areas of operation.

Application and real life
How queue management transforms service in Occupational Medicine and Safety

Gain efficiency in Occupational Medicine and Safety with NextQS and transform your service.

Application and real life
5 common mistakes in queue management (and how to avoid them!)

Learn about the main mistakes in queue management and discover some strategies to avoid them.

Application and real life
New Policy for Service by Appointment - Greater agility and efficiency

Optimize service flow with NextQS's new Scheduling Policy and reduce wait times.

Application and real life
100% cloud-based solution, maximum performance: efficiently manage queues in the cloud

Manage queues in real time, reduce costs, and optimize your service with NextQS 100% in the cloud.

Application and real life
Indoor Digital Media: benefits of digital signage integrated with the call panel

Discover the benefits of indoor digital media and how it can optimize your customer service.

Application and real life
In-house development team: Tailor-made solutions for your business

Count on our own development team for customized, agile, and secure solutions.

In-person customer service management
Full integration: how NextQS communicates with your systems and customer service operations

Unify your customer service operations! Integrate medical records, ERPs, and more through real-time APIs and Webhooks.

Application and real life
How to use reports to optimize your business and improve customer service

Use NextQS reports to improve customer service, reduce bottlenecks, and boost your efficiency.

Application and real life
Manage the flow of people at large events with NextQS

Improve the flow of people at your event! Reduce queues, optimize spaces, and monitor everything in real time with NextQS.

Application and real life
Simplify your employees' lives and improve your customer service

Organize lines, implement quick check-ins, and improve customer service with NextQS.

Application and real life
Overwhelmed HR team? Our solution transforms employee service!

Optimize HR services: virtual queues, remote monitoring, and videoconferencing for greater efficiency.

Application and real life
New SSO (Single Sign-On) Feature: More security and convenience

Enhance your employees' experience! Single sign-on for fast and secure access through SSO!

In-person customer service management
Automation in restaurant service: A modern experience and no waiting in lines.

Automate restaurant service with virtual queues, digital signage, and more, ensuring a modern experience.

Application and real life
New videoconferencing feature: 100% remote service with NextQS

Enhance the customer experience with remote service via NextQS videoconferencing. More convenience, fewer lines!

In-person customer service management
How calling customers by name modernizes and humanizes your customer service

Personalize calls by name and delight your customers. Modern, humanized customer service starts here.

In-person customer service management
10 Strategies to delight your patients in 2025!

Transform patient care at your hospital! Discover practical tips and learn about NextQS for queues and patient satisfaction.

In-person customer service management
Queue Management in Clinics: Strategies to Improve Patient Satisfaction

Learn how virtual queues and digital signage optimize service in clinics, reducing waiting times.

Application and real life
Customized self-service kiosks: The solution for faster and more efficient queues

Ticket dispensing kiosks can transform your customer service, ensuring efficiency and a unique experience.

Application and real life
Virtual queue: Advantages of the NextQS solution for optimizing customer service

The virtual queue revolutionizes your company's waiting time, offering mobility and agility to your customers.

In-person customer service management
Multi-Queue Service: Flexibility and agility for a unique experience

Ensure fast service with NextQS: multiple simultaneous queues, less waiting, and an optimized customer experience!

Application and real life
Transform your customer service: Create customized policies and workflows for maximum efficiency!

Customize your customer service and offer a modern and efficient experience to your customers.

In-person customer service management
Inefficient queue management: The frustration of waiting in line and how to eliminate it

Customers and employees frustrated by slow queues can harm the health of your business.

Application and real life
Turn data into opportunities with NextQS Lead Export!

With NextQS Lead Export, use service, check-in, and CSAT information for strategic decisions.

Application and real life
Digital Signage: Keep your customers informed and calm while they wait

Keep your customers informed and calm while they wait with NextQS Digital Signage.

Application and real life
Do you know the importance of the ANS Protocol in relation to the service password? We'll explain it to you!

ANS protocol with service password: Learn how to comply with ANS Normative Resolution 395 in a simple and efficient manner.

In-person customer service management
How does NextQS solve the main problems in fast food chains?

Tired of slow lines and dissatisfied customers at your fast food chain? Discover how NextQS can revolutionize customer service.

Application and real life
Alerts via WhatsApp, Telegram, or SMS to improve and optimize your customer service flow

Improve and optimize your service flow with alerts via WhatsApp, Telegram, and SMS.

Application and real life
Master the art of delighting your customers: Complete Guide to Queue Management

Discover best practices for queue management: an essential resource for any business seeking to improve its customer service.

Resources
The power of CSAT satisfaction surveys to boost your customer service

Discover how customer feedback can help you reach your business's full potential!

Resources
More efficient service with Smart Check-In

Discover the benefits of this feature, which streamlines customer service and provides strategic data for your business.

Resources
Simplified integration via APIs: NextQS solves it for you!

If you are having trouble connecting your systems in a simple and hassle-free way, NextQS is the solution you are looking for.

Application and real life
Organize your internal processes efficiently: Discover NextQS

Optimize your internal customer service in a simple way and ensure operational efficiency with NextQS queue management.

Application and real life
NextQS as a Service: Optimize costs and pay as you go

Discover how NextQS as a Service can revolutionize your approach to cost optimization, allowing you to pay as you go.

In-person customer service management
Need to optimize queue management in registry offices? Discover NextQS!

Check out how NextQS can improve queue management in registry offices, offering operational efficiency and exclusive customization.

Application and real life
Data protection and privacy: Inside NextQS cybersecurity

Stay up to date with the practices and technologies used to ensure your digital security in an increasingly connected world.

Application and real life
5 problems that disorganized queues bring to your business

Explore the problems that disorganized queues can cause. Check out critical points that can affect your business.

In-person customer service management
How can you reduce wait times and show your customers they are valued?

Explore practical ways to reduce wait times for service, valuing your customers' precious time.

In-person customer service management
Trends for in-person customer service in 2024

From real-time monitoring via cell phone to the evolution of AI, discover the major innovations for customer service in 2024.

In-person customer service management
Reduced queue management costs: Save more with NextQS

Our solution goes beyond operational efficiency, offering a better experience for your customer and reducing costs!

In-person customer service management
The importance of the password panel with the innovative solution from NextQS

Modernize your password dashboard with NextQS's innovative solution

Application and real life
What is a 100% cloud-based system, and why should I invest in this solution?

NextQS stands out with a 100% cloud-based system, offering an innovative solution for efficient queue management.

In-person customer service management
Data-driven customer service: Optimize your results with NextQS

Discover the benefits of data-driven customer service and learn how to get started. 

In-person customer service management
Technology as an ally for efficient queue management

Queue management in the digital age: learn how to increase service efficiency and customer satisfaction with NextQS software!

In-person customer service management
Simplified queue management: unlocking the power of NextQS

NextQS simplifies queue management! Provide an exceptional experience for your customers.

In-person customer service management
After all, what is queue management? The definitive guide to managing in-person customer service

Queue management is an essential strategy for companies to manage a large flow of customers. Learn more.

Resources
Digital Signage: inform, advertise, and earn more with NextQS

Digital signage is a customized resource that allows for the distribution and reproduction of digital content. Learn more!

In-person customer service management
Queue management: Learn more about the solution for in-person customer service

Far beyond streamlining in-person service, queue management transforms the customer experience! Learn more in the article.

In-person customer service management
3 Advantages of using queue management software in retail

Did you know that waiting time in line can impact the overall success of your business?

Resources
New feature: "Wait in multiple queues!"

Your customer can join more than one service queue at the same time; the system manages this.

Application and real life
“Your Time is Precious”

Time as an ally in customer service management.

In-person customer service management
After all, how does "queue management" software work?

Let's explain in simple terms how queue management software works.

Application and real life
Benefits in Password Call Management

The importance and benefits of managing password requests.

In-person customer service management
For a World Without Queues

How to enhance your customer's experience by making your service modern and effective.

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