Waiting for service can be a tiring time for customers, but it is also an opportunity for companies. Digital signage integrated with the NextQS ticket dispenser helps transform this idle time into something useful and interesting, allowing your company to explore resources to expand communication, increase engagement, and even boost sales.

With screens displaying personalized content, the panel is no longer just a password system, but a dynamic communication channel. In addition to guiding those who are waiting, it can inform, entertain, and even promote products and services.

And with NextQS's content management and display system, you have complete control over what will be displayed. In an intuitive and dynamic way, you can configure and manage digital media and content playlists, ensuring that your audience always has access to up-to-date and relevant information.

If you are looking for a more efficient way to manage waiting times and improve the audience experience, see how indoor digital media can help.

Indoor Digital Media - much more than a call panel

Call-up panels are already quite common in clinics, government agencies, restaurants, and various other sectors. But the truth is that, in most cases, they do not take full advantage of the potential of digital communication.

With the integration of digital signage, the panel has the potential to display more than just the order of service. It becomes a communication channel that can include:

• Institutional videos and messages that reinforce the company's identity, increasing customer engagement.

• Promotions and special offers, boosting your revenue.

• Important information for your audience, such as tips, recommendations, and guidance.

The panel is no longer just an operational tool; it has become a way to enhance the customer experience, keeping them informed and entertained while they wait to be served.

Real-time updates, hassle-free

Anyone who has ever had to replace printed posters or reprogram old systems knows how much work it can be to keep communications up to date. With indoor digital signage, this changes completely.

The system allows the information displayed to be managed remotely in real time, without the need for time-consuming manual adjustments. This means that staff can:

• Edit messages and campaigns wherever you are, with just a few clicks.

• Update content automatically according to scheduled dates and times.

This flexibility prevents customers from seeing outdated content and ensures that communication is always aligned with the company's current situation.

Customization of layout and visual identity

Each company has its own communication style, and this needs to be reflected in the customer service environment. Corporate TV integrated with the call panel allows you to customize the display interface according to your brand identity.

• Ready-made or customizable templates: choose an existing template or customize one from scratch.

• Custom colors and fonts: align the look of the dashboard with your company's identity.

• Display adjustment: define how to distribute information on the screen, balancing password prompts and additional content.

In addition to making the environment more pleasant, this customization reinforces the brand's visual identity and contributes to improving the customer experience.  

Promoting products and services at the right time

Customers' attention is already focused on the call panel. This moment can be used to present products, services, and promotions without the need for direct approaches.

Indoor digital media enables your company to:

• Highlight seasonal promotions and campaigns.

• Present new products or services in a visually appealing way.

• Reinforce the brand's benefits and unique selling points.

• Display customer testimonials and reviews to increase credibility.

This feature can help you effectively promote your establishment's special offers, attracting customers' attention and encouraging them to place additional orders, thereby generating increased revenue.

Simple installation and integration with other systems

Modernizing customer service doesn't have to be complicated. Indoor digital signage was developed to be easy to implement and use.

• Display on Smart TVs, monitors, and image panels compatible with Windows, FireStick, and browsers.

• Direct integration with the customer service system, with password synchronization and calls without the need for manual adjustments.

• Intuitive platform, where management can be done without advanced technical knowledge.

Furthermore, as the solution is cloud-based, everything can be configured and managed from anywhere, without the need to be physically on site to make changes.

Advantages of digital signage integrated into the call panel

Whether to improve the customer experience or to make operations more organized, indoor digital media offers a number of benefits:

• Less frustration and more information: customers feel more informed and engaged.

• Greater control over communication: update content quickly, without the need for printed material.

• More opportunities to promote products and services: take advantage of waiting time to promote what your company has to offer.

• Ease of installation and use: does not require major changes to infrastructure.

• More personalized service: with voice calls, the panel can announce the next person in line by mentioning the ticket number or customer name, making the experience more humanized and efficient.

Indoor digital signage transforms the call panel into a smarter, more useful resource that is aligned with business needs.

Modernize your customer service with Digital Signage

Communication in customer service does not have to be limited to password numbers and automated calls. With indoor digital media, it is possible to make this moment more informative, visually appealing, and even profitable.

In addition to improving the customer experience, digital signage integrated with the call panel allows your company to have more control over communication, taking advantage of each interaction to strengthen the brand and generate new business opportunities.

If you are looking for a practical way to modernize customer service, reduce perceived waiting times, and optimize your communication, this is an efficient and affordable solution.

Want to learn more about implementing digital signage in your business? Then get in touch with us!