Services and customer service

Organize your queues and offer an innovative experience to your customers.

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Queue management

Transform your customer service with a modern and comprehensive solution.

Set service priorities and allow access to multiple simultaneous queues, optimizing operational efficiency and improving the customer experience.

Organize your queues with software tailored to your business, reduce waiting times, and increase customer satisfaction.

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Access to the queue

Improving your customer's experience from the moment they arrive is a guaranteed success for your business.

NextQS makes it simple and convenient to join the waiting line.

Choose the method that best suits your audience's profile and offer your customers a satisfying service experience.

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Join the queue via your cell phone by scanning the QR Code

Surprise your customers with a modern and sustainable option!
This NextQS feature allows customers to join the queue by scanning a QR code with their own cell phone, without the need to download apps or print tickets.

Simply make the QR code available at your establishment or on your website, allowing customers to join the queue from anywhere.

Self-service kiosk for printing tickets

Purchase customizable self-service kiosks directly from us, bringing modernity and practicality to your customers and enhancing the service experience.

If you prefer, adapt your own existing equipment to our solution or use our 100% cloud-based solution.

Wait and call free of queues

Create a more peaceful and pleasant waiting environment.

With NextQS, you can reduce waiting times and offer your customers greater mobility and comfort.

The exclusive multiple queue feature allows customers to select several services with a single ticket and move forward in the queues while being served, without losing their place.

And take advantage of digital signage to promote your brand and advertise your services.

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Messages

Use WhatsApp, SMS, or Telegram to send alerts about the proximity and arrival of the service.

WebApp

Simple and user-friendly virtual waiting interface with real-time queue position information and waiting time estimates, without the need to download apps.

Call via TV

Call the next customer by voice using their password or their name.

Promote your brand and services while customers wait to be served.

Integrated Digital Signage

Take advantage of the digital signage feature integrated into the call panel to display exclusive content while customers wait for in-person service.

Promote your brand, services, and news while your customers wait, minimizing their perception of waiting time, increasing brand engagement, and boosting your revenue.

In addition to displaying videos and images, you can share important information with your audience, such as tips and guidance, and even promote your own services or those of partners.

Another important benefit is that content management can be performed remotely and in real time through an intuitive and user-friendly web interface.

Key benefits for your customers and your business

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Learn about some applications:

Examples of companies that already use our solution.

SICOOB
Several branches in Brazil

Petlove
Several locations in São Paulo

Qualicorp
Rio de Janeiro

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Download our digital material!

Surprise your customers!

Modernize your customer service and transform your customers' experience with the best queue management solution for services and customer service.

Join NextQS and discover a world without queues.
I want to download the digital material

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