Whether you are a neighborhood store with in-person service, a medium-sized clinic, or a large chain with multiple locations, NextQS is the queue management solution queue management solution that adapts to the structure and specific needs of each operation.
With simple implementation and a robust technological structure, NextQS does not require complex changes or large initial investments. The same platform serves everyone with excellence, from those just starting out to those already operating on a large scale.
Cutting-edge technology, accessible to all
With NextQS, you can start using all available features right away, even with a small operation. The platform is easy to implement and does not require a robust infrastructure or dedicated IT team.
Here are some of the features available to all customers:
- Virtual queue: an intelligent system that allows customers to join a service queue remotely and digitally. This eliminates the need to physically stand in line, giving users freedom and convenience while they wait to be served.
- Customizable self-service kiosks: relieve pressure on reception and enhance the in-person experience.
- Smart check-in with data collection: streamline the service process from the outset, allowing customers to enter their details before joining the queue or while waiting.
- QR Code, technology that simplifies: With a simple QR Code, your customers can generate passwords and track their service directly from their cell phones—without downloading any apps.
- Alerts via WhatsApp, SMS, or Telegram: keep your customers informed effortlessly with automatic messages using this optional feature.
- Real-time reports and dashboards: make decisions based on data.
- API integrations: connect the system with ERP, BI, or any other software.
- Cutting-edge security and LGPD compliance: With SSL encryption and modern security protocols, NextQS ensures that your information is always protected.
And the best part: you only pay according to the volume of calls. Have you grown? The technology is ready to keep up with you.
Real scalability: from a few calls to thousands per day
With NextQS, there is no need to change systems as your company grows. The platform is built to scale.
- Serve thousands of customers per day without compromising performance.
- Use the same system across multiple units or regions, with centralized management.
- Monitor SLAs, customer satisfaction, and performance indicators in real time.
- Customize flows according to your strategy, without relying on new licenses.
Whether at the beginning of operations or during a period of market consolidation, NextQS's structure remains the same— strong, reliable, and scalable.
Serves all sectors with flexible configurations
In addition to adjusting to the size of your business, NextQS offers the same flexibility to suit the particularities of your industry. No matter what segment you operate in, the platform adapts to your specific needs:
- Service management by department
- Digital signage for advertising offers
- Efficient organization for promotional periods
- Prioritization system based on urgency
- Integration with electronic medical records
- Specialized flows for different specialties
Services and customer service
- Priority service rules
- Multiple simultaneous queue option
- Display of informational content during waiting periods
Financial services
- Advanced security with data encryption
- User authentication via SSO
- Predictive flow analysis for resource optimization
- Queue management for tables and takeout orders
- Tracking the preparation and delivery of the order
- Notifications when the table is available
NextQS: a single platform for different realities
NextQS was designed to be versatile, comprehensive, and adaptable. Regardless of the stage your business is at or the industry you operate in, you will find our solution to be a reliable partner for organizing customer service and improving your customers' experience.
Want to see how NextQS fits your business?
Schedule a free demo with our experts and discover how the same system can work perfectly for your reality.
