Optionally, you can replace the printed password with a message sent via WhatsApp, Telegram, or SMS containing the service forecast. This way, you offer greater mobility to your customers, who will be notified minutes before their service appointment and will be called via message when it is time for their service.

When joining the queue via QR Code, or through a link in the tickets sent via WhatsApp, Telegram, or SMS, your customers will have access to an incredible waiting interface, updated in real time, with accurate information about their position and estimated wait time, all without the need to download apps.

Offer your customers the option to rate the service they received.

Our system allows you to create posters and QR codes that customers can scan to rate the service according to the CSAT market standard.

Install our exclusive "NextQS Agent" application to perform screening on the reception computer, tablet, or even a smartphone, so that your employees can assist customers quickly and easily, with mobility, to enter the waiting queue for service.

Your customers can simultaneously join multiple service queues and continue to progress in one queue while being served in another, an incredible benefit that will revolutionize their service experience.

For scenarios that require a more traditional operation, we offer our exclusive self-service kiosks for printing tickets.

Modern, customizable, simple to operate and implement.

Through our monitoring feature, you can observe critical service flow information in real time, such as: average wait time, average service time, people waiting, customers being served, queue status, agent status, and compliance with predefined SLAs.

Integrate your electronic medical records, ERP, BI, or access control solution with our API, leave the complex task of queue management to us, and focus on your core business.