Customer

7th Notary Public Office of Santos - SP

Problem

The 7th Notary Public Office of Santos sought to prioritize preferential service and organize waiting lines, bringing more agility and innovation to customer service.

Solution

Implementation of a fully customized self-service kiosk for printing tickets, with the option of joining the queue via QR Code and remote monitoring through the WebApp. The TV with digital signage integrated into the call panel displays exclusive content that minimizes the perception of waiting and improves customer satisfaction.