Carrefour - Headquarters

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Carrefour - Headquarters

Customer

Carrefour Headquarters

Problem

Carrefour's headquarters sought to improve IT call handling, ensuring greater mobility and agility for employees.

Solution

Implementation of NextQS 100% cloud-based software for remote service queue entry and real-time monitoring via WhatsApp messages. Offering more convenience to employees and more control to managers.

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The evolution of customer experience - CX

How intelligent queue management transforms the customer experience, bringing more autonomy, agility, and transparency to customer service.

Plans by volume of calls

With the NextQS system, your company pays based on the volume of calls handled, with no limits on queues, agents, or users.

Entrepreneur Fair 2025 | SEBRAE SP

Another year of partnership with SEBRAE and another outstanding performance at Brazil's largest entrepreneurship fair!

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Email

comercial@nextqs.com

Brazil

Phone: +55 (11) 2842-6711

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Phone: +351 960 344 997
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