Customer

Sebrae Event – Entrepreneur Fair 2024

Problem

Large events with high visitor traffic face significant challenges in organizing registration lines and directing visitors to service areas.

Solution

Exclusive equipment rental: customized self-service kiosks for queue management with ticket printing and TVs for ticket calls. Attendants used the event's own computers to call the next visitor, simplifying the process and reducing hardware costs.

Our real-time dashboard enabled monitoring of the entire service journey, peak times, and average wait times, indicating SLA rates and ensuring a better experience and satisfaction for visitors.

The NextQS solution was implemented in three business areas, serving more than 9,000 people!