Learn how the Popular Veterinary Hospital in Mossoró (CE) modernized its in-person care:
"I found NextQS through internet searches, and we started implementing it at the Veterinary Hospital. It's an extremely simple and effective system, and today it's as if we couldn't live without it. After the first month of testing, we implemented it in two more units to manage the flow of appointments, and we are very satisfied. Customers love to hear their pets' names on the television, and some people ask us to call their names again just so they can record the moment! It's really cool. Another very interesting tool is the advertisements and videos that we can put on a playlist.
In our case, we use this moment when the customer is waiting to advertise our services and pass on important information, and this has contributed greatly to the organizational aspect. One situation we experienced that was very rewarding was when we put images of medical specialists on TV. One of them came to thank us, very moved, because she had received a photo from her aunt who had seen her in the advertisement. The doctor was very moved to see this, it was really cool."
Rosivaldo Delfino
Public Veterinary Hospital
In addition to optimizing waiting lines, NextQS helps you delight your customers and make the service experience much more satisfying.
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