Password panel

Discover the evolution of the password panel!
Modernize your customer service with a complete and intelligent solution.

Traditional Password Panel

The traditional ticket dispenser is a simple system with few features, usually consisting of a totem or printer that issues paper tickets.
Customers take a ticket and wait until their number is displayed on a digital panel in the waiting area.
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With technological innovation, these resources have become limited, making it difficult to manage queues efficiently and resulting in long wait times and dissatisfied customers.

Transform your customer service with a complete and efficient solution—discover NextQS, which can optimize your customer service, reduce queues, and offer customers more mobility while they wait to be served!

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Challenges in customer service

  • Long, disorganized lines: customers dissatisfied with delays in service and the discomfort of waiting;
  • Lack of mobility and information: customers have to wait on site until they are called, with no estimate of waiting time;
  • Configuration and customization issues: low flexibility to define service policies, priorities, and queues according to needs;
  • Lack of Data for Analysis: limited capacity to collect data on service and optimize operations.
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Transform the experience!

  • Real-time service forecast
  • Possibility of entering and waiting in line remotely (QR Code and alerts via SMS, WhatsApp, or Telegram messages)
  • Personalized service by addressing the customer by name
  • Detailed reports that facilitate decision-making
  • Integrated digital signage, allowing you to promote your brand, products, and services, as well as entertain and inform customers while they wait
  • APIs for integration, at no extra cost
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Modernize your customer service!

Your system runs 100% in the cloud, is fully customizable and tailor-made, capable of serving you according to the specific needs of your business.

  • User-friendly and intuitive interface
  • Optimization of operational efficiency
  • Remote, real-time access to queue information, resource management, and data analysis from anywhere, anytime.
  • Specialized support
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Discover the key features of our solution

Ensure greater efficiency in your customer service, count on NextQS to improve your customer's experience!
Enter the queue via QR Code (poster at reception or link on the website for remote access)
Customized self-service kiosks (with or without ticket printing)
Reception and screening: attendants add customers to the queue (exclusive app that works on tablets, smartphones, or computers)
Multiple service lines, simultaneous progression, without losing your place in line!
Virtual waiting via the exclusive WebApp, no need to download an app
Proximity alerts and calls via messages (SMS, WhatsApp, or Telegram)
Digital signage integrated into the call panel, providing information and entertainment to patients while they wait, minimizing their perception of waiting time.
Digital signage integrated into the call panel, promoting your brand, products, and services, encouraging additional orders and higher revenue
Real-time monitoring and comprehensive, detailed reports, all remotely and 100% in the cloud
Remote management and configuration via the web, customize service policies, priorities, access profiles, and much more!

Come to NextQS!

Minimize wait times and optimize your service flows with NextQS technology.

Request a free demo and learn about the solution approved by hundreds of companies.

Contact us now and surprise your customers with modern, personalized service.

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Email

comercial@nextqs.com

Brazil

Phone: +55 (11) 2842-6711

Portugal

Phone: +351 960 344 997
(Call to national mobile network)

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