How it works

Cloud solution

A cloud solution has little or no dependence on hardware. Consequently, it generates fewer problems, unwanted downtime, and lower costs, not to mention the convenience of remote management and monitoring.

All you need is an internet connection and a browser on your computer or smartphone, and that's enough to organize your establishment's queue.

You can connect equipment for printing tickets and TVs for calling numbers, or even generate tickets and call numbers via WhatsApp, Telegram, or SMS.

Discover the evolution of the ticket panel and ensure greater efficiency for your business.

Discover the advantages of SaaS

Uncomplicated and user-friendly infrastructure

Quick and simple implementation that efficiently adapts to the local infrastructure. You can even reuse equipment from your old queue management solution.

*Check compatibility with our specialists.

Customization and flexibility for configuring your customer service

Our solution is compatible with any scenario, from simple queues to elaborate flows. Customize service policies and personalize customer interfaces according to your business rules.

Pay according to your service demand

Regardless of the size of your customer service operation, your company can access the incredible features of NextQS by paying a monthly fee based on the number of customer service interactions during the period.

Why choose NextQS?

Safety

Cloud storage with full data protection and LGPD compliance.

Flexibility

Modular, scalable solution customized to your business needs. No limits on queues, service points, or agents.

Continuous innovation

Frequent updates and new features available to all customers.

Intuitive Interface

An easy-to-use system that increases your team's efficiency and improves the customer experience.

velopment team

Experts capable of creating tailor-made solutions that keep pace with the evolution of your business.

ed support

Count on attentive and efficient service from our dedicated technical team.

Manage your queues from any
nywhere with total convenience

With NextQS, you can adjust service rules and settings in real time, directly on our web platform — hassle-free, without relying on technicians.

Track everything through the Management Dashboard;

Perform live monitoring;

Extract complete reports;

Monitor the performance of attendants;

Evaluate SLA compliance;

Visualize the critical points of your operation.

Make quick and assertive decisions based on reliable data and offer increasingly efficient service to your customers.

API - Full integration of
with your systems

Integrate your electronic medical records, ERP, BI, or technology solution with our APIs and gain access to the powerful features of NextQS, whether to streamline queue management or extract service data. We use modern integration technologies, such as APIs and Webhooks, to create a continuous flow of information between systems.

Learn More

Developer support

Our engineering team will be available to your technology team to provide guidance on the best integration methods and practices. We also offer complete and detailed documentation for integration.